Never miss a call again — your AI receptionist is always on duty
For small businesses, missed calls mean missed money. When the phone rings during a job, in a busy salon, or after hours, customers rarely leave a voicemail. They just call the next business.
Hiring full-time reception staff isn’t always affordable. That’s why more small businesses are turning to AI receptionists — available 24/7 at a fraction of the cost.
The problem with calls today
- Missed calls → Jobs and bookings slip through the cracks.
- Voicemail doesn’t work → Customers expect instant answers.
- After-hours calls → Lost leads while you’re off the clock.
- Staff overload → Receptionists juggling phones, walk-ins, and admin at once.
How an AI receptionist works
An AI receptionist is more than just a voicemail or call-forwarding system. Powered by enterprise AI platforms (like OpenAI voice models, secure telephony integrations, and knowledge bases), it acts like a real assistant:
Answers on the first ring
Professional, polite, and always available.
Books and reschedules appointments
Syncs with your scheduling system.
Handles FAQs
Hours, services, pricing, directions.
Escalates urgent issues
Forwards calls to you or your staff when needed.
Supports multiple languages
Serving more customers with ease.
The science (plain English)
An AI receptionist combines several technologies into one seamless experience:
- AI Agent (the “digital employee”) → Understands intent and decides what to do next.
- LLM (Large Language Model) → The “brain,” built on OpenAI-powered systems, trained to handle natural conversations.
- Telephony Integration → Connects directly to your business phone number (using providers like Twilio). Calls come in like normal, but the AI answers instantly.
- Knowledge Base → The “playbook” of your hours, services, policies, and pricing. Update it once, and the AI stays accurate.
Together, these make your receptionist sound less like a robot, and more like a capable assistant.
Why this matters for Ottawa businesses
With an AI receptionist, you get:
- More customers → No more lost leads.
- More time → Focus on the real work, not phone tag.
- Better service → Customers get quick, helpful answers day or night.
- Lower costs → Affordable compared to full-time staff.
Explore industries: Trades & Home Services, Health & Wellness, Fitness & Sports, Hospitality
How Salient AI helps
We don’t just drop in software and walk away. As your AI agency, we:
- Understand your workflow → What calls matter most, and what needs escalation.
- Deploy best-in-class tools → OpenAI-powered voice models, secure telephony platforms, and knowledge base design.
- Train your staff → So your team knows when to step in and how to keep the system sharp.
Ready to stop losing customers to voicemail?
Salient AI is the element of growth that makes your phones work harder for you. Whether you’re in the field, with clients, or closed for the night — your AI receptionist has you covered.
Book a free consultation with Salient AI and never miss another call.